Privacy Policy

1. Who we are

Thee Rainers ("we", "us", "our") is a boxing performance coaching and digital products brand operated by Rainers. Our website is theerainers.com. Our contact address for data matters is rainers@theerainers.com.

2. What data we collect and why

We collect only what we need to deliver our products and services:

• Email address and name — when you submit a free download form, register for the Monthly Q&A, or submit a coaching application. Used to send you the requested resource and relevant follow-up communication.
• Email address, name, and billing details — when you purchase a product. Billing details (card number, CVV) are handled exclusively by Stripe and never pass through or are stored on our servers. We receive only a confirmation of payment and your email address.
• Purchase records — product purchased, subscription status, and Stripe customer and subscription identifiers. Stored in our customer database to manage your access and billing.
• Application content — if you apply for 1-on-1 coaching, the information you submit in the application form (fight record, training background, goals).
• Communications — if you contact us by email or via the contact form, we keep a record of that correspondence.

We do not collect data from public databases, data brokers, or marketing partners. We do not collect data from social media profiles unless you provide it directly to us.

3. Legal basis for processing (EU/EEA)

Where the General Data Protection Regulation (GDPR) applies:

• Contract — processing is necessary to deliver the product or service you purchased or requested (Article 6(1)(b)).
• Consent — where you have opted in to receive email communications. You may withdraw consent at any time by unsubscribing from any email we send, or by emailing rainers@theerainers.com.
• Legitimate interests — fraud prevention, security, and the administration of our business where this does not override your rights.

4. Analytics

We use Cloudflare Web Analytics, which is privacy-first. It does not use cookies, does not track you across sites, and does not collect or store your IP address or any individually identifiable information. Aggregate visit statistics are used only to understand how our site is performing.

5. Who we share your data with

We share your data only with the service providers necessary to operate the site. We do not sell your data.

Processor	Purpose	Location
Stripe, Inc.	Payment processing and subscription billing. Checkout runs on Stripe's own domain (checkout.stripe.com). Stripe processes card data; we do not see or store it.	USA / Ireland (Stripe Payments Europe Limited)
Cloudflare, Inc.	Website hosting, CDN, DDoS protection, and privacy-first Web Analytics (cookieless).	USA, with EU data centre options
Cloudflare R2 (Cloudflare, Inc.)	Storage and delivery of purchased digital files (PDF Blueprints). Files are sent via time-limited secure links, not exposed publicly.	USA, with EU data centre options
Kit (ConvertKit, Inc.)	Email marketing and subscriber management. Receives your email address after purchase or opt-in so we can send you product access links, Q&A invitations, and relevant coaching content.	USA
Airtable, Inc.	Customer relationship management. Stores purchase records, subscription status, and your Stripe identifiers so we can manage access and support requests.	USA
Make (Celonis SE)	Automation platform. Routes form submissions and purchase events between our systems to trigger email delivery and product access.	Germany (EU)
YouTube (Google LLC)	Video embedding on the Library page and the token-gated Workshop Replay page (using youtube-nocookie.com). YouTube may set cookies via embedded video iframes; see our Cookie Policy for details.	USA

International transfers to processors in the USA are covered by the applicable transfer mechanisms in place under each processor's own data protection commitments (Standard Contractual Clauses or equivalent frameworks).

6. Retention

We keep your data for as long as necessary for the purpose it was collected. Purchase and subscription records are kept for the duration of our legal and tax obligations (typically 7 years from the end of the tax year in which the transaction occurred). Email marketing records are kept until you unsubscribe. Application data for 1-on-1 coaching is kept for 12 months if unsuccessful.

7. Your rights

Under GDPR (if you are in the EU/EEA) you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate data
• Erasure ("right to be forgotten"), subject to legal retention obligations
• Restriction of processing
• Data portability
• Object to processing based on legitimate interests
• Withdraw consent at any time where processing is based on consent
• Lodge a complaint with your national data protection authority

To exercise any of these rights, email rainers@theerainers.com. We will respond within 30 days.

8. Cookies

See our Cookie Policy for full details. In summary: we do not use advertising or tracking cookies. The only cookie that may be present is a strictly necessary Cloudflare infrastructure cookie (__cf_bm) for bot protection.

9. Changes to this policy

We may update this policy from time to time. Material changes will be communicated by updating the "Last updated" date above. Continued use of the site after an update constitutes acceptance.

10. Contact

For any privacy question or request: rainers@theerainers.com.